Return and exchange terms

For Moscow Shoppers:
In case of courier delivery, upon seeing the work "live", if it came to you not - you can withdraw from the purchase without giving reasons. However, the work of the courier (delivery cost) will have to compensate. Please before buying, carefully inspect the work and only after making sure that you are buying exactly what you want, pay for your purchase.
A refund and/or exchange of goods after receipt of payment, is not provided.
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Please carefully before buying read the description of the product. We provide a 100% guarantee on the quality of materials and work. Any of our product we change or return the money within a year if something happened without external influence (such as a distinct canine teeth)).
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- For Buyers from Other Cities:
When buying a finished product repayment period of 5 calendar days of receipt. During this period, please inform us of your decision in writing by sending me to his personal page on the website of the "Fair of Masters", the message about the refund. The returned work must be in its original, qualitative form. Please before leaving take care of good packaging, whatever the product was not damaged during shipment (in the case of receipt by me of the buyer of the product with any defect the cost of items not returned to the buyer). The cost of shipping, packaging and fees for transfer of funds will not be returned.
Any postage and fees for transfer of funds, when the return is always paid by the buyer.
Are non-refundable:
- Used products.
- Items made to order.
- Finished products, which was amended at the request of the buyer.
Exchange of products is not provided.

In case of any problems, write! are confident that we can resolve any misunderstanding.