Natalie's Owl

If you are not happy with your purchase for any reason, the item(s) may be returned for a refund (minus the shipping). Returns must be made within 7 days of purchase date. Before you return item(s) you must contact me via convo with your name and description of item purchased. Once the item is mailed back you must convo me a second time. After I receive the item in its original condition, I will refund you the cost of item (minus shipping) via paypal. You are responsible for return shipping. When the item has been received and you have been refunded, I will convo you.

If you receive anything damaged, you must convo me within 48 hours of package received. In your convo please provide your name, description of item, description of the damage, and picture of damage. All damaged product must be received by me within 14 days of purchase date to be eligible for a refund.