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Return and exchange terms
We want you to love your Bormalisa item. Our garments are highly unique and are not conventional at all, so please be sure you understand our aesthetic prior to placing an order with us.
A custom made item cannot be returned as we create each custom garment according to your measurements, based on the palette you've requested. We do, however, believe in the spirit of resolution and fairness and ask that any unhappiness be expressed to us prior to leaving feedback so that we can work toward a happy ending for all involved.
If a ready-to-wear, non-custom-made garment must be returned or exchanged, buyer pays for return shipping.