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How to keep
hand or gentle machine wash 30 ° C/600 rpm, dried on a horizontal surface
Delivery on agreement
Ask the seller for more details on shipping before making a purchase
Postal serviceпо миру
1. All packages are sent international mail from Volgograd, Russia. And the delivery time for international parcels will be a little longer than in my country. I really hope for your understanding.
2. Tracking number, delivery confirmation are already included.
Please note, that your country's import duties and taxes are not included in the price of the item or in the shipping cost. Before buying a product, specify the amount of duties and taxes in your country. The responsibility of their payment rests with the buyer.
Payment by agreement
For guests of Volgograd.
Перевод на карту продавца
Money transfer system
This payment system is connected to the store. On the site you can pay paypal only finished knitted work. (items in stock)
Therefore, the yarn is transferred to the category "To order".
This was done on purpose, since there is a lot of yarn and each one has a rich color palette in stock, but there is also a large flow of yarn in the warehouse (sales and deliveries are constant).
Therefore, it is not possible to pay PayPal yarn online.
But you can just pay the bill transfer.
Just specify in the comments to the order that you want to pay for the purchase of Paypal.
In the case of payment for goods in any currency except rubles, the cost of your order will increase by 9%.
This applies only to yarn and knitting works in the category "to order".
2. "Western Union".
All commissions are paid by the buyer.
Return and exchange terms
Refunds and Exchanges.
Ihave been working with buyers from different countries for many years. And no one wanted to return their purchase. Because I respect everyone who chose my work. I always do my job in good faith and in good quality.
If it so happened that you want to return the purchase, please contact me. And together we will try to solve this problem and find a convenient compromise for all.
For the note, the buyer is responsible for the payment of postal services for the return of the parcel.
Lost packages. The parcel is considered lost, when it's been 3 months since sending, and the postal service officially confirms the loss of the parcel.From now on, you can choose a refund or choose to wait for a new job repetition. Please contact me.